The goods are delivered worldwide through our logistics division, Deutsche Post and DHL. A self-collection in our office/warehouse, Dormagerne Str. 29, 50129 Bergheim-Niederaussem is possible by appointment.

Shipping costs (including VAT)

Deliveries withinGermany:

We charge shipping costs according to shipping weight:
- Orders from 0 to 0.5 kg = 5.00 € as registered mail entry (NO packing stations possible)
- Orders from 0 to 2 kg = 6.00 € by DHL package (e.g. at packing stations)
- Orders over 2 kg to 5 kg = 7.00 € per DHL package
- Orders over 5 to 10 kg = 9.00 € per DHL package
- Orders over 10 kg = 15,00 € per DHL package


From an order value of 150.00 € we deliver throughout Germany free of charge.

Deliveries abroad::

We charge shipping costs abroad according to shipping weight:

Worldwide / Europe / EU:
Shipping costs are determined and displayed in the ordering process.


Delivery periods

Unless otherwise stated in the respective offer, the delivery of the goods in Germany takes place within 3 - 5 days, in the case of deliveries abroad within 7 - 10 days after the conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Please note that no delivery is made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a common shipment, unless we have made any different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

In case of self-collection, we will inform you by e-mail about the provision of the goods and the pick-up options. In this case, no shipping costs will be charged.

logo_landbell.jpgWith regard to the sales packaging that we have filled with goods for the first time and delivered to private end users, our company has joined the nationwide return system of Landbell AG, Mainz, (customer number: 4208496 ) in order to ensure the fulfilment of our legal obligations in accordance with Section 6 Of pack. For more information, see www.landbell.de